We are aware that for many visitors to this website, our services may be a completely new way of producing your customer communications and those potential new users may wish to pose a variety of questions to us.

DeskDirect Global integrates seamlessly with your existing software and allows you to print ‘remotely’, saving time and money. The free software sorts your letters, invoices and statements by postcode and sends the encrypted file to a secure and dedicated DeskDirect Global print facility close to the destination address anywhere in the world.

Your organisation no longer has to spend time printing, folding and addressing all your customers’ correspondence and you will receive a receipt or “proof of delivery” to confirm that your document has been put into the local postal service.

Printing, folding, envelopes and Postal Service delivery are all included in the price of sending a document via DeskDirect Global. Prices are fixed for your organisation for the length of your contract.

Every business sends post, whether that is letters, invoices, statements, mail shots or customer critical correspondence.  Whilst it is not possible to physically sign a DeskDirect Global document, everything else can be sent through the DeskDirect Global service.  You can even track your document every step of the way via our Web Portal. If you think of the amount of post your organisation sends each year you could be saving up to 50% of your total costs.

Your organisation will be invoiced each month for the documents that have been sent via DeskDirect Global. You can keep track of your bills via our secure Web Portal.

Your letter will be posted by the equivalent of 1st Class Post, irrespective of its destination address. Your letter will enter the local Post Service on the day you have sent it.

No. Sending a letter with DeskDirect Global is as easy as pressing ‘Print’.

Letters are delivered using the most reliable, cost effective postal service in the country closest to the destination address.

Your letter will receive the same level of priority as if you posted it yourself.  However, because of our direct links into Postal Service organisations, we are able to deliver post directly to the Postal Service depots meaning we can access the postal distribution system later in the day – sometimes as late as 20:00 hours.

Our software will work with any Microsoft® Windows® based software.  The way that your letter appears on screen is how is will appear to the recipient.

Yes, DeskDirect Global is unique in the number of different client software packages we make available for accessing and using the service. We offer a Printer Driver model, standalone Document Composition Software as well as Web Based Authoring Software to access the DeskDirect Global service. Please contact us to discuss your requirements.

Yes. So long as your organisation has an account with DeskDirect Global, you can use the service from your laptop anywhere in the world.

DeskDirect Global sends the document that appears on the screen. It maintains colour, layout and format, and it is easy to upload a digital signature.  However, you cannot sign your letter physically as it is not printed in your office.

The recipient receives a physical letter through their letterbox. Much as email has widely become the preferred communication medium of choice, many people still like to receive letters through the post.

Absolutely. Templates can be created in your standard Microsoft Software or we can supply you with design software that will work with DeskDirect Global.

Any letter will appear exactly as if you had printed it in your office and posted it yourself.

Yes. We can deliver to any address that any Postal Service can access worldwide.

Yes.  DeskDirect Global can be used to send documents worldwide. We are building a Global Service so that your documents can be printed extremely close to the destination address thus reducing cost and delivery time.

We replace many manual and labour intensive processes and vehicular transport and freight with technology, removing the impact of transporting letters around the globe. Your letters will be printed at a secure DeskDirect Global print centre located closest to the destination address. Delivery is faster, costs are reduced and your letter’s carbon-footprint impact is minimised.

DeskDirect Global automatically sorts your 128 bit SSL encrypted mail by its Postal Address and prints it at a secure print centre closest to delivery address.  We have approved print centres known as ‘Fulfilment Service Partners’ located throughout the world.

DeskDirect Global is operated by PrintSoft who have been document composition software authors for over 20 years. PrintSoft is a wholly owned subsidiary of Australia Post, Australia’s State Owned Postal Service provider.  Australia Post is regarded as one of the world’s most successful state postal service providers because of its efficiency and innovative use of technology in a geographically-spread country.

Organisations throughout the world are using our service. It is a proven method of sending documents electronically to a print production facility that is physically closer to its end destination point. See the case studies section on http://www.deskdirectglobal.com/gb/industry-sectors for further information.